Frequently Asked Questions

What kind of oil do you use?

We use only high quality, name brand lubricants including synthetic blend oil. We use the correct viscosity of oil for your vehicle, as recommended by the manufacturer. If you prefer, we can use full synthetic oil at a small extra cost.

What hours do you work?

While most of our work is done between 8 am and 6 pm Monday – Friday, we often work at times outside those hours, such as for company fleet vehicles which must be in use during the day.

How do you prevent spills?

Your satisfaction is very important, and untidy work is not acceptable! The first thing we do is place large, absorbent safety mats under the vehicle being serviced. These will catch any drips (and of course we try to avoid drips!). We use over-sized drain pans and we have Industrial Cleaners and Spill Kits in our trucks. We are very concerned about the environment and about your vehicle, and we are very careful.

What happens with the old oil and filters?

All of our waste oil and filters are completely recycled by a state-registered recycler. None of it ever ends up in landfills.

More FAQ's

Do I need to be there while you service my vehicle?

No!

You can be doing other things as long as prior arrangements with us have been made.

Are you insured?

Yes, we are fully covered with a liability insurance policy, coverage on our vehicles and also “Garage Keepers” insurance, which covers your vehicle while we are working on it.

What type of payment do you accept?

We accept credit, debit or cash.